BPCA Privacy policy

—Our privacy policy for your data protection

This privacy policy explains how we use any information collected from you as you use this website, including our use of cookies. BPCA is committed to protecting and preserving the privacy of our visitors when visiting our website or communicating with us.

We may change this policy from time to time so please check this page occasionally to ensure you’re happy with any changes. Continued use of the website implies acceptance of the policy.

How do we collect information?

BPCA collects and processes data about you when:

The information is used to manage member access and offer you the option to subscribe to various BPCA interest groups and distribution lists. You may choose to opt-out of these at any time.

If you make a purchase from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of debit/credit card transactions. If you have any questions regarding secure transactions, please contact us.

How is your information used?

We may use your information:

As a member organisation we have obligations to ensure all our members receive certain information, including on governance matters.

We will hold your personal information on our systems for as long as it is necessary for the relevant activity, or as long as it is set out in our contract with the Member company.

BPCA members

As a member of BPCA you’ll continue to receive emails from us, including our monthly Bulletin and the occasional Newsflash.

You can click unsubscribe at the bottom of these emails to stop receiving them, however, opting out of promotional emails will not stop all communication from us. By becoming a member of the BPCA, your firm is signing you up to receive certain information related to the organisation.

It is a constitutional requirement for us to send this information to you.

In certain cases, we are also required to collect information about your employees to satisfy membership criteria.

These details will be held in accordance to our privacy policy and you may opt to have your employees added to or removed from the BPCA Affiliate Scheme at any time. We will always try and add technical employees to the Affiliate Scheme so they have access to CPD materials, the Affiliate Area of the website, and PPC magazine.

BPCA non-members

If you are a non-member of BPCA, such as a commercial partner or someone who once attended an event, or on our Affiliate Scheme, you can choose to opt in or out of further contact with us.

We also receive non-member data through networking and events (eg business cards) and add these details, if relevant, onto our database.

Affiliate Scheme

The Affiliate Scheme is a free service where you get BPCA email communications, such as our Bulletin, as well as a copy of PPC magazine in print, and access to the BPCA website (log in details provided. You will be added to the Affiliate Scheme if:

You can leave the scheme at any time. Please just contact membership@bpca.org.uk

Who has access to your information?

BPCA will not sell, share or lease the personal information we collect about you with any third parties unless we have your permission or are required by law to do so.

We are required to share some of your personal details with partners who act on our behalf to provide you with Member benefits. They will not use your details for marketing purposes.

We may use your personal information to send you promotional information about third parties which we think you may find interesting.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely on all our systems. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the BPCA website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

You have a right to complain to the ICO if they think there is a problem with the way BPCA are handling your data.

Use of cookies on the BPCA website

Like many other websites, the BPCA website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise when you visit. Cookies are sometimes used to improve the website experience of a visitor to a website and help deliver a better and more personalised service.

There are different types of cookies based on their use:

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log into our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How do I opt out?

You have the choice about whether or not you wish to receive information from us. If you no longer want to receive direct marketing communications from us then you can change your preferences or completely unsubscribe in one of three ways:

Website terms and conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the British Pest Control Association's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term the British Pest Control Association or ‘us' or ‘we' refers to the owner of the website whose registered office is 4A Mallard Way, Pride Park, Derby DE24 8GX . Our company is registered in England and Wales, company number 01641661. The term ‘you' refers to the user or viewer of our website.

You can view our Cookies Policy here.

The use of this website is subject to the following terms of use:

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by the British Pest Control Association and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of the British Pest Control Association. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, the British Pest Control Association takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Complaints procedure

Our complaints procedure for complaining about a member or BPCA itself is available here.

Please not we cannot accept complaints about non-BPCA member pest management companies.


Copyright notice

This website and its content is copyright of the British Pest Control Association©. The British Pest Control Association 2017. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.